Privacy Policy

Last Updated: July 20, 2026

1. Introduction

ERYI (“ERYI,” “we,” “us,” or “our”) operates the website https://eryibeauty.com/ (the “Site”).

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you:

  • Visit or use our Site;
  • Submit a contact or quotation form;
  • Contact us by email or WhatsApp;
  • Request information about our products or services;
  • Discuss an OEM, Private Label, Wholesale, gift-set, or other business project with us; or
  • Otherwise communicate or conduct business with ERYI.

ERYI is located in Qingdao, China. Questions about this Privacy Policy or our handling of personal information may be sent to:

Email: info@eryibeauty.com
WhatsApp: +86 184 5323 5200
Location: Qingdao, China

2. Information We Collect

The information we collect depends on how you interact with us.

2.1 Information You Provide

When you submit a form, request a quotation, contact us, or discuss a potential project, we may collect:

  • Your name;
  • Company or brand name;
  • Email address;
  • Country or region;
  • Telephone or WhatsApp number;
  • Inquiry type;
  • Product interests;
  • Estimated order quantity;
  • Target market;
  • Packaging, fragrance, branding, customization, and project requirements;
  • Preferred schedule or delivery timeline;
  • Messages, attachments, and other information you choose to provide; and
  • Records of our communications with you.

Please do not submit sensitive personal information unless it is genuinely necessary for your inquiry.

2.2 Business and Transaction Information

Where applicable, we may collect information relating to a quotation, sample order, purchase, or business relationship, including:

  • Billing and shipping information;
  • Order and payment status;
  • Product specifications;
  • Packaging and branding files;
  • Production and delivery information;
  • Contractual records; and
  • Customer-service or dispute records.

Payment-card information, where applicable, is generally processed by the relevant payment provider and is not intended to be stored directly by ERYI unless necessary and legally permitted.

2.3 Information Collected Automatically

When you visit the Site, our website, hosting provider, security tools, and analytics services may automatically collect technical information such as:

  • IP address;
  • Browser type and version;
  • Device type and operating system;
  • Approximate geographic location;
  • Referring website;
  • Pages viewed;
  • Date, time, and duration of visits;
  • Website interactions;
  • Cookie identifiers; and
  • Security and server-log information.

The specific technical information collected may vary according to the plugins, analytics tools, security services, and cookie settings enabled on the Site.

3. How We Collect Information

We may collect personal information:

  • Directly from you through Contact Us and Request a Quote forms;
  • Through email, WhatsApp, telephone, or other communications;
  • During quotation, sampling, ordering, production, and delivery discussions;
  • Automatically through cookies, server logs, analytics, and security technologies;
  • From your company, colleagues, agents, or authorized representatives; and
  • From service providers or publicly available business sources where legally permitted.

4. How We Use Your Information

We may use personal information to:

  • Respond to inquiries and messages;
  • Review your project requirements;
  • Prepare quotations and product recommendations;
  • Discuss OEM, Private Label, Wholesale, gift-set, or customized-product projects;
  • Coordinate product selection, fragrance development, packaging, branding, sampling, production, quality control, and delivery;
  • Process and administer orders and business relationships;
  • Provide customer service and technical support;
  • Communicate about existing projects, orders, or contractual matters;
  • Operate, maintain, secure, and improve the Site;
  • Detect spam, fraud, misuse, or security incidents;
  • Maintain internal business and accounting records;
  • Establish, exercise, or defend legal claims;
  • Comply with legal, regulatory, tax, customs, and contractual obligations; and
  • Carry out other purposes disclosed to you when the information is collected.

We do not use inquiry information for unrelated marketing communications unless you have separately requested or agreed to receive them.

5. Legal Bases for Processing

Depending on your location and the circumstances, we may process personal information on one or more of the following bases:

  • Pre-contractual steps: to respond to your request and prepare a quotation or proposal;
  • Contract: to enter into or perform a business agreement with you or your company;
  • Legitimate interests: to respond to business inquiries, operate our business, maintain website security, improve our services, and manage commercial relationships;
  • Legal obligations: to comply with applicable laws, accounting requirements, tax rules, customs obligations, court orders, or regulatory requests;
  • Consent: where we specifically request consent for a particular activity; and
  • Other lawful grounds: where permitted under applicable data-protection laws.

Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect processing that occurred before the withdrawal.

6. How We Share Information

We may share personal information only where reasonably necessary with:

  • Website hosting and technical-service providers;
  • WordPress, website-plugin, form, security, and maintenance providers;
  • Email and business-communication providers;
  • WhatsApp or Meta when you choose to communicate through WhatsApp;
  • Analytics providers, where analytics services are enabled;
  • Payment, banking, accounting, and financial-service providers;
  • Shipping, logistics, customs, production, packaging, or fulfilment partners;
  • Professional advisers, including lawyers, accountants, insurers, and auditors;
  • Government authorities, regulators, courts, or law-enforcement agencies where required by law; and
  • A buyer, investor, or successor in connection with a merger, reorganization, sale, or transfer of all or part of our business.

Service providers are permitted to process personal information only for the relevant services and subject to appropriate confidentiality, security, and legal obligations.

We do not sell personal information to third parties for monetary consideration.

7. International Data Transfers

ERYI is located in China and works with customers, suppliers, and service providers internationally.

Your personal information may therefore be stored, accessed, or processed in a country or region other than the one in which you are located. This may occur when we use international hosting, email, messaging, analytics, logistics, or business-service providers.

Where required by applicable law, we take reasonable steps to provide appropriate safeguards for international transfers, which may include contractual protections, security measures, access controls, and other legally recognized transfer mechanisms.

8. Cookies and Similar Technologies

The Site may use cookies and similar technologies to:

  • Enable essential website functions;
  • Maintain website and form security;
  • Remember preferences;
  • Detect spam or fraudulent activity;
  • Understand website performance and visitor interactions; and
  • Improve the Site and user experience.

Some cookies are necessary for the Site to function. Other cookies, such as analytics cookies, may be used only where enabled and, where required, after obtaining appropriate consent.

You can control cookies through your browser settings. Blocking certain cookies may affect the functionality of the Site.

Third-party content or services embedded in the Site may also place cookies or collect information according to their own privacy policies.

9. Form Submissions

The Site uses online forms to receive general inquiries and quotation requests.

Information submitted through a form may:

  • Be sent to ERYI by email;
  • Be stored in the Site’s WordPress or form-system database, depending on the applicable configuration;
  • Be accessed by authorized ERYI personnel; and
  • Be processed by hosting, email, form, security, or anti-spam providers.

Please provide only the information reasonably necessary for ERYI to respond to your inquiry.

10. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Respond to inquiries;
  • Prepare and manage quotations;
  • Maintain business relationships;
  • Complete orders or projects;
  • Fulfil contractual obligations;
  • Maintain appropriate business, accounting, and legal records;
  • Resolve disputes; and
  • Comply with applicable legal requirements.

Retention periods may vary depending on the nature of the information, the purpose for which it was collected, the duration of the business relationship, and applicable legal obligations.

When personal information is no longer required, we will take reasonable steps to delete, anonymize, or securely dispose of it.

11. Data Security

We use reasonable technical and organizational measures designed to protect personal information against:

  • Unauthorized access;
  • Unlawful disclosure;
  • Accidental loss;
  • Misuse;
  • Alteration; and
  • Destruction.

These measures may include access restrictions, password protection, secure hosting, software updates, spam protection, security monitoring, and internal confidentiality controls.

No method of internet transmission or electronic storage is completely secure. We therefore cannot guarantee absolute security.

12. Your Privacy Rights

Depending on the laws applicable to you, you may have the right to:

  • Request access to personal information we hold about you;
  • Request correction of inaccurate or incomplete information;
  • Request deletion of personal information;
  • Request restriction of processing;
  • Object to certain processing;
  • Withdraw consent;
  • Request a portable copy of certain information;
  • Ask how your information is used and shared; and
  • Submit a complaint to an appropriate data-protection authority.

These rights may be subject to legal limitations, exemptions, identity-verification requirements, and record-retention obligations.

To exercise a privacy right, contact us at:

info@eryibeauty.com

Please describe your request clearly. We may request reasonable information to verify your identity and authority before responding.

13. Third-Party Websites and Services

The Site may contain links to third-party websites or services, including WhatsApp, social-media platforms, payment providers, and external business partners.

We do not control the privacy practices of these third parties. When you leave our Site or use a third-party service, that third party’s own privacy policy and terms will apply.

We encourage you to review the relevant third-party privacy policies before providing personal information.

14. Children’s Privacy

The Site and ERYI’s business services are intended for businesses and adults.

We do not knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us so that we can review and, where appropriate, delete the information.

15. Automated Decision-Making

ERYI does not currently use personal information submitted through the Site to make decisions based solely on automated processing that produce legal or similarly significant effects.

If this practice changes, we will provide any disclosures required by applicable law.

16. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in:

  • Our website or services;
  • Our data-processing practices;
  • Applicable laws or regulations; or
  • The third-party services we use.

The revised policy will be posted on this page with an updated “Last Updated” date. Material changes may be communicated through the Site or by other appropriate means.

17. Contact Us

For questions, concerns, complaints, or requests relating to this Privacy Policy or your personal information, contact:

ERYI
Qingdao, China
Email: info@eryibeauty.com
WhatsApp: +86 184 5323 5200
Website: https://eryibeauty.com/